Transferring Learning to Behavior

197 pages. Temps de lecture estimé 2h28min.
In this indispensable companion to the classic book Evaluating Training Programs—The Four Levels, Don and Jim Kirkpatrick offer detailed guidance for putting any or all of the Four Levels into practice. In addition, they show how to decide what to evaluate, how to get managers to support the evaluation process, and how to use the Four Levels to construct a compelling chain of evidence demonstrating the contribution of training to the bottom line. PrefacePart I: The Four Levels' Biggest Challenge1. The Four Levels in the 21st Century 2. The Challenge: Transferring Learning to BehaviorPart II: Foundations for Success 3. Strategy and Leadership 4. Culture and Systems 5. Success at Levels 1 and 2 Part III: Solutions to the Challenge6. Support 7. Accountability 8. The Glue to Hold It All TogetherSupportive ManagementPart IV: Best Practices Case Studies 9. Manufacturing Organizations 10. Service Organizations 11. Taking ActionIndex About the Authors