Documents pour «WriteLife Publishing»

Documents pour "WriteLife Publishing"
Affiche du document Rule of Thumb: A Guide to Customer Service and Business Relationships

Rule of Thumb: A Guide to Customer Service and Business Relationships

Lisa Clonch Tschauner

44min15

  • Marketing et communication
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  • Livre epub
  • Livre lcp
59 pages. Temps de lecture estimé 44min.
In today's business world, the customer service experience is the most critical component that leads small businesses to remarkable success. Good service can be a business owner's greatest asset if it is properly implemented, practiced on a regular basis, and customized to meet the needs and wants of customers. The good relationships entrepreneurs have with customers will be essential to growing their businesses and evolving to the next level.This book is designed as a tool for the small business owner. Through identifying customers, their needs and wants, successful communication strategies, methods for follow-up and best practices, anyone who is involved in a business environment can build outstanding and valuable relationships with customers and clients.Competition is fierce in the current economy. Prepare to be a leader in your industry and the best at your business with the help of this book. Learn to recognize opportunities and to face the challenges of delivering GREAT customer service in every way possible! Businesses have the power to create an unforgettable experience and lasting impression on customers.This book will lead business stakeholders to the development of dynamic and unique strategies that are sure to grow business with new customers and to bring back loyal patrons time after time. 
Accès libre
Affiche du document Hillbilly Drug Baby: The Story

Hillbilly Drug Baby: The Story

Andrea Brunais

1h18min45

  • Religions et spiritualité
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  • Livre epub
  • Livre lcp
105 pages. Temps de lecture estimé 1h19min.
The personal, dramatic story of the intervention into the life of a troubled teen."Using her considerable journalistic skills, Andrea Brunais tells the brutal truth of what it's like to gamble on the toughest risk in the world of foster care---aged out males. . . But read it for the beauty of the hope." - Lisa Brock, author of Goodbye College, Hello LifeJesse-Ray Lewis, 19, enters a West Virginia "safe house" with few possessions beyond the kerchiefs that identify him as a gang member. An aged-out foster child, he lands in Bluefield, where a charity gives him food. What follows is the personal, dramatic story of two people who intervene in the life of a homeless, drug-abusing teen with a background of violence and neglect. In their next-door suite called the safe house, they impose three rules: "No alcohol or drugs. You have to work. You have to go to school."Jesse-Ray expresses gratitude for shelter and a middle-aged couple concerned with his welfare. But what does he want? The couple struggles to determine his true motives, especially after he admits being high on meth at their first meeting.At night he writes verse reflecting trauma and violence, shame and love, even despair. Author Andrea Brunais sees more than just a street-smart boy who can write. She sees a soul who can be saved from a downward spiral.But will Jesse-Ray accept the help of strangers, as glimmers of hope expressed in his writings suggest? Will the couple succeed in steering him toward a new life? And how will the ordeal transform everyone?"Andrea lets the reader decide what's true and what's not, but that's what makes Hillbilly Drug Baby: The Story such a page turner." Keith, verified reviewer."This is a valuable book, discussing in human terms a complicated problem which persists in Appalachia and other rural areas of our country, and has no signs of being resolved anytime soon." - Lucy Adkins author of Writing in Community and The Fire Inside"Brunais' fast-paced narrative will keep you turning the pages and certainly thinking about the book long after you close the cover." - Nora, verified reviewer"The author's writing style is brilliant and even in the Preface she made me want to know how the young man's story ended, and her years of experience as a journalist came through in her ability to lay out facts while weighing them with emotion." - Catherine, Goodreads review 
Accès libre
Affiche du document Where Two Worlds Meet

Where Two Worlds Meet

Jerry Witovsky

1h07min30

  • Jeunesse - Pour les 6 - 12 ans
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90 pages. Temps de lecture estimé 1h07min.
Embark on a journey of connection and understanding with Where Two Worlds Meet: A Guide to Connecting with Your Teenage Grandchildren, an award-winning guide crafted specifically for those seeking to strengthen bonds with their teenage grandchildren. Delve into the complexities of adolescent life while rediscovering the invaluable role you play as a grandparent.With a keen focus on empowering parents and grandparents alike, this book serves as a beacon of wisdom and support. Through insightful exploration of the teenage years, you'll gain a deeper understanding of the developmental milestones shaping your grandchildren's lives. Drawing from your own experiences as a teen and a former parent of teens, you'll empathize with the challenges your teenage grandchildren and their parents face, fostering compassion and understanding rather than frustration or judgment.Discover practical strategies for entering the world of your teenage grandchildren, fostering open communication, and imparting valuable life skills and values. Moreover, this transformative guide doesn't stop at building connections with your grandchildren. With three dedicated chapters on nurturing relationships with the parents of your grandchildren, you'll learn the importance of boundaries, forgiveness, and communication in creating a harmonious family dynamic. As the conduit between the generations, parents of teens will love this book as well.Unlock the transformative power of intergenerational relationships as you unleash your creativity, share your skills, and impart your passions to the next generation. With "Where Two Worlds Meet," you'll embark on a journey of connection, growth, and love that transcends generations.
Accès libre

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