126 pages.Temps de lecture estimé 1h34min. This new edition of a classic, bestselling book has been revised and updated throughout and includes a new chapter on Forgiveness in the WorkplacePreface Chapter One Trust Begins with You Chapter Two Trust of Character Chapter Three Trust of Communication Chapter Four Trust of Capability Chapter Five Your Readiness and Willingness to Trust Chapter Six How You Trust Chapter Seven How Trust Is Broken: Betrayal Chapter Eight How Trust Is Rebuilt: The Seven Steps for Healing Chapter Nine How Trust Is Transformed: Transformative Trust Chapter Ten Taking Trust to the Next Level Index Acknowledgments About the AuthorsWorking with Reina, A Trust Building Consultancy